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MIX and STAR Instructions

Mountaineer Information Xpress, or MIX, is a web platform for WVU students and faculty. It will provide email addresses for all students, serve as a centralized location to register online for classes, check grades, find out about current campus events, chat online with classmates, and receive targeted messages. MIX is a digital tool to make communication easier for all members of the WVU community - both faculty and students. It is accessible from anywhere a user happens to be, at any time of the day or night. Students can access MIX through the web at For additional information on MIX, visit and review frequently asked questions.

MIX Instructions

How do I find my username?
Newly admitted students are mailed and acceptance letter which contains their username. Your username is also the first part of your email address.

How do I find my WVU ID number?
You can look up your WVU ID number by going to Log in at this website with your social security number and your WVU ID will be displayed.

What is my default password?
The default password for all accounts is 6 digits. It is two digits for the day of your birthday, followed by the last 4 digits of your WVU ID.

For example, if your birthday is May 3, 1974, and your WVU ID number is 123-45-6789, your default password will be 036789. If you were admitted to WVU prior to July 11, 2004, your password may be the day of your birth and the last four digits of your social security number.

What is my e-mail address?
Your email address is Ex: If your username is abaxter, then your email address is For additional information on MIX, visit and review faqs.

STAR Instructions

You will need to login to your personal MIX account to access STAR. The STAR tab on your MIX page can be used to enter this system. (Your username and password are the same for MIX and Star.)

The main STAR page provides information on system availability. Clicking the text, "Click here to enter STAR" will open the STAR system.

The first page you'll see once you enter the STAR system is the Administrative Services page. Here, you can select to review your Personal Information, Student Services and Housing, and Financial Aid information.

The Personal Information tab allows you to view your address, phone number, MIX email address, emergency contacts, etc., as listed with the University.

The Student Services and Housing tab allows you to view your admission information, register for classes, review charges and holds on your account, view your student records and aca- demic transcripts. You can also use this page to access your personal student account to review any outstanding fees and make payments online.

The Financial Aid tab provides an opportunity to review your overall financial aid status, any holds on the account, your academic progress, and the cost of attendance, as well as your financial aid awards, and special messages.